Businesses rate performance on every Stint, and we expect Stinters to provide the best service possible on every Stint they attend.
However, we’re open to hearing your side of the story and can provide you with additional context about the feedback shared by the business. This can be done via performance feedback calls offered by our Support team after a negative rating.
We encourage you to let us know if you have concerns, or if you think there are extenuating circumstances regarding a poor performance.
We really aim to maintain a balanced system that considers the overall performance of our Stinters and ensures the excellent service that hospitality businesses expect. We really value Stinters’ commitment to making this possible!